All orders placed by 2pm are dispatched on the same day, using a next working day delivery service (Monday - Friday). Free next working day delivery applies within mainland UK only. We use Parcel Force, Yodel, and DX Freight for our courier deliveries, depending on the items in your order.
Please note that weekends & bank holidays are not considered to be working days. If your order is received before 3pm Monday to Thursday, the goods will be dispatched on the same day as your order for delivery on the following working day. Orders received before 3pm on Friday will be dispatched on Friday for delivery on the following Monday. Orders received after 3pm on Friday will be dispatched on the following Monday, using a next working day delivery service.
All prices quoted on our site, and all amounts set above, are exclusive of VAT at 20%.
Please note that surcharges apply on all courier deliveries outside mainland UK, and next working day delivery is not applicable to deliveries outside mainland UK. For courier purposes, the following destinations are considered as outside mainland UK: Scottish Highlands, Northern Ireland, Southern Ireland, Channel Islands, Isle of Wight, Isle of Man, Scilly Isles. The postcodes that fall within these areas are: All IV, All KW, PA20-PA78, KA27-KA28, PH4 - PH50, All HS, All ZE, All IM, All BT. Please call or email us for a quote on delivery if your postcode falls into one of these.
If you are unhappy with a stocked item you have ordered, you may return it for a full refund or exchange within 30 days of purchase. Note that we cannot accept returns on items that have been used.
We take great care to ensure our products reach our customers in good condition. However, in the event that you receive a damaged or defective product then please get in touch. We will arrange a exchange or refund at no extra cost to you.